Programme: Outbound Training Resource Persons: Dr. S. Franklin John, Professor,Vignana Jothi Institute of Management, Hyderabad. Dr.Sheeja. R, Faculty, Amrita University, Kollam. Dr.Vimala.K.V, Director CRM, FAVS Academy, Coimbatore. Dr.G. Alex Rajesh, Professor, Sri Venkateswara institute of IT & Management, Coimbatore